Skip to content

Profiles

Profiles represent your vendor API connections. Each profile corresponds to a vendor configuration created in the portal.

How profiles work

When you sign into the iOS app, it automatically downloads the vendor profiles assigned to you:

  • If your organization uses groups, you receive profiles assigned to your groups
  • If your organization has no groups, you receive all profiles

Each profile contains the vendor type, API endpoint, and credentials needed to fetch detections.

Viewing profiles

Go to Settings > Profiles to see your available profiles. Each profile shows:

  • Display name — The friendly name set by your admin (e.g., "CrowdStrike Production")
  • Vendor — CrowdStrike or Microsoft Defender
  • Status — Connected or disconnected
  • Managed by Portal label — Indicates the profile is managed centrally

Switching profiles

If you have multiple profiles, you can switch between them:

  1. In the Detections view, tap the profile icon in the top-left corner.
  2. Select the profile you want to view.
  3. The Detections feed reloads with alerts from that profile.

Portal-managed profiles

Profiles synced from the portal are marked as Managed by Portal. These profiles:

  • Are automatically updated when your admin changes the vendor configuration
  • Cannot be edited directly in the app
  • Are removed from your app if the admin deletes the configuration or removes you from the relevant group

Profile sync

The app syncs profiles from the portal:

  • On sign-in
  • When you pull to refresh in the Detections view
  • Periodically in the background

If your admin updates a vendor configuration (e.g., rotates credentials), the app picks up the change automatically on the next sync.

PocketSOC Documentation